PagePlug

Frequently asked questions

Everything about how PagePlug works — pricing, hosting, domains, and support.

Getting started

What is PagePlug?

PagePlug is an AI website builder that builds and hosts a professional one-page website for you. Answer a few questions, we generate your site, and we handle everything technical — hosting, domain setup, SSL, and security. You just pick the name.

How does it work?

Answer a few quick questions about the business, pay a one-time $5 build fee, and our AI generates your one-page website. Review it, and when you’re ready to go live, publish it with a one-time $100 deploy fee (your first month of hosting included). After that, hosting is $10/month.

Do I need to know how to code or use design software?

No. There’s no code, no drag-and-drop editor, and nothing to install. If you can answer a few questions about a business, you can launch a website.

Can I build a website from my phone?

Yes. PagePlug works entirely from your phone — you can build a complete website in under 5 minutes using just the information you have or can find about a business online.

What information do I need to build a site?

Just the basics: the business name, what it does, contact details, and any logo or photos you’d like on the site. You can upload your own images and we’ll place them for you.

Pricing & billing

How much does it cost?

Building a site costs a one-time $5. Publishing it live costs a one-time $100 deploy fee, which includes your first month of hosting. After that, hosting is $10/month, covering your domain connection, SSL certificate, and secure hosting.

What does the $10/month hosting fee cover?

Everything needed to keep your site live: managed hosting, your domain connection, SSL (the padlock in the browser), security, and our uptime backup system.

Do I have to publish my site right away?

No. You can build your site for $5 and deploy it whenever you’re ready.

What if I don't like the site that gets generated?

Every $5 build includes one free regeneration if the first version isn’t right.

Can I get a refund?

Once a site has been generated or deployed, fees are non-refundable. You can cancel your monthly hosting subscription at any time to stop future charges.

Can I cancel my subscription?

Yes, you can cancel any time. Your site stays live until the end of your current billing period; after that it’s taken offline. You can re-subscribe later to bring it back.

Domains, hosting & security

Where will my website live?

Every published site gets a free PagePlug address (yourbusiness.pageplug.ai), or you can connect your own custom domain.

Can I use my own domain name?

Yes. Connect it from your site’s dashboard — we give you a couple of small records to paste where you bought your domain, and we handle the rest: configuration, SSL, and hosting. No technical knowledge required.

My registrar says “a record already exists” — what do I do?

Delete the old record sitting on that exact name first, then add ours. Registrars park placeholder records on new domains (they only point at a parking page, so removing them is safe). One more gotcha: the two TXT records we give you belong on their longer underscore names — never on www itself.

I can't find the “Name” or “Host” box at my registrar.

Different dashboards call it different things — “Refers to”, “Alias”, or “Host name”. It’s the same box: enter the short name we show you (like www). Your site’s manage page even relabels the records to match your registrar once it knows where your domain lives.

What happens if there's a problem with my domain?

Your PagePlug address (yourbusiness.pageplug.ai) always acts as a backup. If anything goes wrong with your custom domain, your website stays reachable — it never goes down.

Is my website secure?

Yes. Every site is deployed on our managed, security-hardened infrastructure with SSL included. Unlike DIY or self-coded sites, you never have to think about security patches, certificates, or server maintenance.

Do I own my content?

Yes. You own the business information and images you provide. We host and serve them as your published website.

The Creator program

What is the Creator plan?

Creator is for people who build sites all the time — freelancers, agencies, and side hustlers. For $20/month you get 20 website builds every month (instead of $5 per build), plus edits on your websites and more.

Do unused builds roll over?

No. Your 20 builds reset at the start of each monthly billing cycle.

Does the Creator plan include deployment?

Building and deploying are separate. Each site you publish has its own one-time $100 deploy fee (first month of hosting included) and $10/month hosting after that.

Can I sell websites I build to clients?

Absolutely — that’s what Creator is built for. Build a site for a business owner in minutes, sell it for a few hundred dollars, and still keep a great margin. You don’t need to charge $1,000 to make money selling websites.

How do I handle hosting for client sites?

Each published site carries its own deploy fee and monthly hosting. How you bill your client is up to you — many creators charge a setup price up front plus a small monthly maintenance fee that covers hosting.

Editing & support

Can I change my website after it's built?

Single-site builds include one free regeneration. Ongoing edits are included with the Creator plan. For anything else, contact support and we’ll help.

Can I build a multi-page website?

PagePlug specializes in fast, professional one-page websites — everything a small business needs on a single page that’s easy for customers to use.

How do I contact support?

Email us at info@pageplug.ai and someone from our team will get back to you.

How do I report a website that violates your policies?

Report abuse to info@pageplug.ai. Sites must comply with our Acceptable Use Policy.

Ready to see your website?

Answer a few questions and we’ll build it for you — you just pick the name.

Build my site — $5

Still have a question? Email info@pageplug.ai and a human will help.

FAQs — PagePlug